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This store has earned the following certifications.
By The Cup - We're a Family Brand
Rooted in a legacy of family entrepreneurship, By The Cup has grown into a brand that embodies the values of hard work, quality, and value. Leading the way in the grocery, gourmet, and confectionery sectors, By The Cup has mastered the art of listening to consumers and delivering authentic, quality products that delight customers far and wide.
The story of By The Cup began in 2010 when a family with three generations of entrepreneurial success came together to turn their passion into a thriving business. Today, the company has blossomed into a team of over 50 dedicated individuals who share a deep commitment to forging personal relationships with partners and customers alike.
At the heart of By The Cup's success lies a profound appreciation for the people who make it all possible. From the staff who pour their hearts into their work to the loyal customers who continue to support the brand, By The Cup is driven by a genuine sense of gratitude and a desire to deliver exceptional value.
Whether it's delicious cereal marshmallows or honey sticks to stir into your favorite tea, By The Cup's product offerings are designed to delight and add value to the everyday lives of its customers. From the Twinings K-Cup tea sampler, featuring a tantalizing array of herbal and decaffeinated blends, to the pure, domestic honey sticks, each product is a testament to the brand's unwavering commitment to quality and innovation.
In cases of manufacturer production shortages, By The Cup ensures that customers receive comparable items, never compromising on the exceptional standards that have become synonymous with the brand.
At its core, By The Cup is more than just a company – it's a family. The brand's deep-rooted values, personalized relationships, and unwavering dedication to customer satisfaction are what set it apart, making By The Cup the trusted choice for those seeking everyday value, delivered with care.
product information:
Attribute | Value | ||||
---|---|---|---|---|---|
package_dimensions | 8.27 x 6.35 x 4.69 inches; 9.59 ounces | ||||
upc | 684191141249 | ||||
manufacturer | By The Cup | ||||
country_of_origin | USA | ||||
best_sellers_rank | #14,114 in Grocery & Gourmet Food (See Top 100 in Grocery & Gourmet Food) #123 in Tea Samplers | ||||
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We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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